Seamless Customer Experience, Automation, and Fleet Management
We offering rental car companies specialised extensions enhancing their business.
Digital Customer Experience
Empower your customers with 'Online Counter,' a seamless digital companion that provides a unified rental experience, no matter where the booking was made. This product integrates effortlessly with any car rental system, allowing customers to enjoy a smooth and consistent experience. The 'Online Counter' handles everything from initial reservation to post-rental services, ensuring customers can manage their rental with ease. It offers features like reservation management, pre-rental check-in, live chat support, and post-rental documentation access. This reduces friction and enhances satisfaction, making it a must-have tool for modern car rental companies looking to improve customer engagement and retention.
unbiased and timely customer feedback
Leverage AI-powered tools to gather real-time, unbiased feedback from your customers and partners. Our advanced system collects feedback not only from direct customers but also from wholesalers, brokers, and franchisors. This comprehensive feedback approach allows car rental companies to gain a deeper understanding of their performance and areas for improvement. The collected data is analyzed and benchmarked against competitors, providing actionable insights that help you stay ahead in the market. By understanding customer sentiments and operational challenges, you can make informed decisions that drive service excellence and customer satisfaction.
Optimizing Your backoffice processes
Automate repetitive back-office tasks to reduce costs and increase efficiency. Our suite of automation tools covers a wide range of daily operations, from messaging and fuel management to fine processing and fleet movement recording. By streamlining these processes, your staff can focus on more critical tasks, leading to improved productivity and service quality. The automation tools are designed to integrate seamlessly with existing systems, ensuring a smooth transition and minimal disruption. This not only lowers fixed costs but also speeds up service delivery, enhancing overall operational efficiency.
Visual car conditions and fleet simulations
Maintain a well-managed fleet with tools for monitoring car conditions, managing financing, and planning future needs. Our fleet management solutions provide real-time visibility into vehicle status, ensuring that all cars are in optimal condition. This includes tracking damages, managing repairs, and visualizing fleet data for better decision-making. Understanding your fleet's financial aspects is also crucial, and our tools offer detailed insights into financing, amortization, and cost management. By keeping your fleet in top shape and making informed financial decisions, you can ensure operational readiness and cost efficiency.
live data monitoring tools
Implement advanced systems to manage daily operations, reduce queues, and improve fleet planning. Our solutions help streamline operations by providing real-time information and directions to customers, reducing wait times and improving service flow. This includes tools for queue management, daily fleet planning, and operational monitoring. By leveraging these technologies, car rental companies can enhance customer satisfaction and operational efficiency, leading to a more profitable and well-organized business. Whether it's guiding customers seamlessly through the rental process or ensuring that your fleet is optimally distributed, our solutions provide the necessary support to keep your operations running smoothly.
Web Application
We offer you a cloud-based mobile-friendly web application for all your employees to access different areas, depending on their role.
No installation required
We just need to know your rental car system, and then set it up to be integrated with a seamless data exchange, ideally via APIs.
Swiss Quality
The solution has been developed in the heart of an established Swiss car rental franchisee. Hence, we have deep car rental knowhow.
Start by contacting us today!
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How We Can Help You?
Our team has many skills so we’re able to offer a wide array of services. Far away, behind the word mountains, far from the countries Vokalia.
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